Webinar Resources

Behavioral Health Providers Responsibility in Managing Medical Conditions: Making Clinical Improvements & Meeting Quality Metrics

A 2017 RAND study found that 60 percent of American adults now live with at least one chronic condition; 42 percent have more than one. They account for hundreds of billions of dollars in health care spending every year. Individuals with serious mental illness are disproportionately impacted by our siloed physical and behavioral health systems with mortality rates 2–3 times higher than those of the general population. This disparity translates to life expectancies shortened by 10–28.5 years. It is critical that behavioral health providers understand the fundamentals of the physical health conditions that are major drivers of this early mortality so that basic health behavior interventions can be integrated into behavioral health services.  Part 2 of this webinar series covers tobacco use disorder and infectious diseases. Attendees will learn how to use the 5 As model to assess need and promote lifesaving behavior changes.

Mindfulness: An Evidence-Based Approach to Well-being

This short take demonstrates the use of mindfulness as a way to support stress reduction with your patients/clients. Mindfulness can be used in a wide variety of settings to help an individual get into the present moment and mitigate the effects of agitation and intrusive or racing thoughts. Mindfulness should be taught as a practice to rather than a one-time skill in order to obtain the maximum benefit. Mindfulness is a practice that has been incorporated into many treatments for depression, anxiety, and post-traumatic stress disorder and has been used with success to support individuals coping with the effects of chronic disease.

Integrating Screening for Drug Use in General Medical Settings

Universal screening is key to successful detection of who needs further assessment. Additionally most providers are unaware of the power a brie intervention can have or that what they may already be doing with their patients has an evidence base to support it. This webinar will review the difference between screening and assessment and will demonstrate screening, brief intervention and referral to treatment , referred to as SBIRT. We will also review the evidence base for SBIRT and talk to a DC provider who has implemented training on SBIRT in their clinic.

Bundle Up! What’s a Bundled Payment & How Does It fit Into a VBP framework?

This hour-long presentation will discuss the Value-Based Payment framework and where the Medicare bundled payment available to Opioid Treatment Programs (OTPs) fits. It will also include information about how to appropriately bill the bundled payment in various situations, and when to bill separately for additional services.

How to Mitigate Workforce Burnout & Fatigue

Even before Covid health care workers were expressing burn out and exhaustion. Covid realities have made this worse. Not only are staff working overtime, they are worried about  putting themselves, their families and patients at risk every day. Covid concerns come at a time when healthcare providers are dealing with a lot of unknowns. The healthcare system is changing and providers are faced with the continuous need to adapt to new and innovative practice approaches and payment strategies. It’s no wonder everyone is feeling exhausted! This webinar will give time and space to talk about how to support staff and increase satisfaction and joy at work while still working in a tumultuous time.

Revenue Cycle Billing Forum

This forum was presented after the three Revenue Cycle Foundations sessions, which were conducted on 1/12/22, 1/19/22, and 1/26/22, respectively.

Revenue Cycle Foundations 103 Education Session

Revenue Cycle Foundations 103 addresses the critical need to resolve accounts receivables’ issues through presentation and discussion on reconciliation. Revenue Cycle Foundations Sessions are part of the FREE resources provided by DHCF to help DC Medicaid Behavioral Health practices prepare to transition to participating in the managed care contract. The Revenue Cycle Foundations sessions will enhance DC Medicaid Behavioral Health practices; knowledge and capabilities to bill more efficiently, get paid faster, and resolve payment issues.

TeleMAT Part 2: Treating Addiction, Including MAT via Telehealth

Starting treatment for substance use disorders, like other medical and mental health conditions, requires close follow-up while stabilizing patients, followed by less frequent follow-up after stabilization. The frequency of visits can present an unnecessary barrier to getting care, which can be partially overcome by providing telehealth services. Regulations surrounding Medications for Addiction Treatment have been relaxed compared to years past and now allow for use of telehealth services. We will review the regulations around behavioral health (BH) and substance use disorder (SUD) treatment. Part of the regulatory changes now allow for buprenorphine to be prescribed over telehealth and it is important to become comfortable with the standard of care of home induction of buprenorphine. During this webinar, we will also discuss patient engagement and outcomes for both virtual individual and group treatments. This is the second webinar in a two-part series on Tele-MAT. We will hear from Tele-MAT grantees about their programs, successes and lessons learned during part 1 on January 11, 2021, 12:00pm – 1:00pm ET.

Revenue Cycle Foundations 102 Education Session

Revenue Cycle Foundations 102 expands your practice’s revenue cycle management capabilities by presenting best practices for claims processing for managed care. Revenue Cycle Foundations Sessions are part of the FREE resources provided by DHCF to help DC Medicaid Behavioral Health practices prepare to transition to participating in the managed care contract. The Revenue Cycle Foundations sessions will enhance DC Medicaid Behavioral Health practices; knowledge and capabilities to bill more efficiently, get paid faster, and resolve payment issues.

Revenue Cycle Foundations 101 Education Session

Revenue Cycle Foundations 101 provides an overview of revenue cycle management, with an in-depth focus on eligibility, enrollment, credentialing, and authorizations. Revenue Cycle Foundations Sessions are part of the FREE resources provided by DHCF to help DC Medicaid Behavioral Health practices prepare to transition to participating in the managed care contract. The Revenue Cycle Foundations sessions will enhance DC Medicaid Behavioral Health practices' knowledge and capabilities to bill more efficiently, get paid faster and resolve payment issues.

TeleMAT Part 1: Showcase of Tele-MAT Grantees: Lessons Learned From the Field

The Department of Health Care Finance (DHCF) awarded grants to local organizations to support new telehealth services for residents in Wards 7 and 8 as well as residents of homeless shelters and public housing developments. These projects connect patients to specialists using interactive audio, video, or other new technology. DHCF also awarded grants to local organizations to support telemedicine services among the District’s medication-assisted therapy (MAT) network of providers, including providers authorized (“waivered”) to treat opioid dependency with buprenorphine. During this session, we will hear from the three Tele-MAT grantees about their programs’ successes, challenges and lessons learned. An overview of Tele-MAT will be provided in part 2 of this series on January 25, 2021, 12:00pm - 1:00pm ET.

Integration During Pregnancy-With an emphasis on Pregnant People Who Are Using Drugs

This short take talks about the added importance of building trust and integrating culturally and linguistically evidence-informed social, physical and behavioral health services during pregnancy. The short take place particular emphasis on pregnant people who use drugs because historically stigma, racism and other isms have often meant their care has not been clinically appropriate.

Well-Being & Resilience for Health Care Professionals

Through the Action Collaborative on Clinician Well-Being and Resilience, the National Academy of Medicine argues that patient well-being is predicated on the clinician-patient relationship. The clinician’s well-being will highly influence the clinical encounter. The research base points to organizational and practice environment factors (among others) on the system side of the equation and personal factors, skills and abilities, on the clinician side of the equation for optimal clinician resilience. The past two years of clinical teams working under extraordinary COVID-19 circumstances have taken a heavy toll on clinician resilience and well-being, not to mention on resulting quality and safety of care. This presentation explores the National Academy of Medicine model, focusing on clinician factors in well-being. Together, in an experiential and participatory presentation, we will examine the areas of meaningful and sustaining practice and collaborative and mindful practice. Participants will leave this training with tangible tools to navigate resilience through mindfulness, gratitude, decreased cynicism and enhanced connectivity. This presentation is built on both humanities and deepened human connections between healers.

Stress Management: Progressive Muscle Relaxation

This short take video is a demonstration of how to use progressive muscle relaxation as a strategy for stress reduction with your patients/clients. This technique for relaxation was developed in the 1920s by Dr. Edmund Jacobson. This technique has been now used for decades to address stress, anxiety, and depression and is used proactively as a strategy to maintain positive mental health and improve quality of life as demonstrated in studies.

Deepening Therapeutic Engagement in the Virtual Space

This hour-long presentation will briefly review the empirical evidence on the appropriate use of telebehavioral health and the clinical approaches that have been demonstrated to be effective and/or ineffective. The majority of the presentation will cover the clinical strategies for preparing the clinician for the telehealth visit, including assuring safety, anticipating problems, and engaging the member effectively when on the phone and when on video.

Maximizing the Care Team During Virtual Visits

This session focuses on learning and applying new virtual workflow strategies to engage your entire care team. The session was held live during Telehealth in a Post-Pandemic Era: Sustainable Approaches to Support Integrated Care – Part 2, held on September 29, 2021.

Evidence Based Practices Workshop 3 Problem Solving Therapy

Problem-Solving Therapy (PST) is a form of therapy that provides people with tools to identify and solve problems that arise from life stressors that can have a negative impact on their day-to-day lives. Its aim is to improve individuals’ overall quality of life and can be used to treat depression, among other conditions. It is based on a model that takes into account the importance of real-life problem-solving including how to manage real-life stressors when they arise. The presentation will cover key PST principles and tools that can be used in everyday life.

Evidence Based Practices Workshop 2 Behavioral Interventions for Stress Management

There are many evidence-based techniques that are easy to learn and practice, with good results in individuals struggling with physical and mental health challenges. This workshop with briefly introduce participants to some of the more common and effective practices including progressive muscle relaxation, guided imagery, diaphragmatic breathing, relaxation response, and mindfulness-based stress reduction. Speakers: Shannon Robinson, MD (HMA), Marsha Johnson, MSW, LCSW (HMA)

Adapting Evidence Based Practices for Integrated Care

This webinar workshop series focuses on key elements of evidence-based practices/treatments to assist providers with achieving successful implementation and outcomes. HMA presenters discuss key components of EBPs including but not limited to training, indicated populations, fidelity assessments, tools, and other relevant topics. This webinar includes an interview with psychologist Jennifer Frey who discusses the ways in which she uses and adapts the EBP of Motivational Interviewing in her work as a behavioral health consultant at Unity. Following this webinar, there is a series of three EBP workshops that includes cognitive behavior therapy, behavioral interventions for stress management trauma-informed care, problem-solving therapy.

Integrated Care DC Provider Information Session

Integrated whole-person care has been shown to improve outcomes and increase Medicaid beneficiary satisfaction. We want to support you to enhance your practice’s capability to deliver person-centered care, use population health analytics, and engage leadership to support value-based care. Join us to learn more about provider engagement opportunities for year 2 of the Integrated Care DC Program.

Telehealth in a Post-Pandemic Era Sustainable Approaches to Support Integrated Care – Part 2

This interactive virtual workshop is part two of a two-part series to support providers ongoing efforts to implement and sustain innovative models of telehealth following the COVID-19 public health emergency. Topics include best practices to support behavioral health care delivery through telehealth; improving patient engagement through telehealth and DC telehealth policy and priority updates.

Using Disease Registries to Improve Your Practice Population’s Health

This webinar focuses on effective strategies for engaging justice-involved populations and ways to support individuals transitioning to communities. The speakers shared case studies to illustrate the ways that providers have managed transitions of care and supported people. This session is approved by the American Academy of Family Physicians for up to 1 AMA Level 1 CME credit.
Integrated Care DC is managed by the DC Department of Health Care Finance (DHCF) in partnership with the DC Department of Behavioral Health (DBH). This project is supported by the U.S. Department of Health and Human Services (HHS). A total of $3,500,365, or 81 percent, of the project is financed with federal funds, and $810,022, or 19 percent, is funded by non-federal sources. The contents are those of the author(s) and do not necessarily represent the official views of, or an endorsement by, HHS or the U.S. Government.