Telehealth in a Post-Pandemic Era: Sustainable Approaches to Support Integrated Care – Part 1


This interactive virtual workshop is part one of a two-part series to support providers ongoing efforts to implement and sustain innovative models of telehealth following the COVID-19 public health emergency. Attendees heard updates on telehealth policies and documentation standards and learned about four models in place among District Medicaid providers aimed at increasing the effectiveness of telehealth for integrated care. Specific approaches for serving people experiencing homelessness; increasing patient familiarity with technology; using peer consultation in primary care and addressing opioid use disorder were discussed.

To set the stage for the second half of the workshop, HMA reviewed a comprehensive telehealth assessment tool that attendees had the opportunity to complete after the session. Feedback provided will be used to support focused workgroup discussions in September. Continuing medical education (CME) credit application and approval are pending.

Specific District models that were included:

  • Improving access to care with the implementation of patient kiosks-Carrie Ojo, SOME
  • Supporting patients’ use of digital health technologies to improve access – Dr. Sikka, GW Telehealth
  • Connecting pediatric primary care providers with tele-mental health consultations- Dr. Long; DC MAP
  • Using technology to address the treatment of complex conditions including SUD- Dr. Zahid, Medical Home Development Group

Download Presentation PDF

Participants were asked to complete a short pre-survey about telehealth successes and barriers.  Click on the link below to download a PDF of the survey results.

Download Assessment PDF

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